We process orders as soon as it is received. Unfortunately this means we are unable to cancel your order. We reserve the right to cancel your order if we detect fraudulent activity. 

Given that each of our garments is individually handmade to order in Ghana, our policy entails providing in-store credit instead of traditional refunds. We strongly recommend customers uncertain about their size to contact us prior to making a purchase. We are delighted to tailor the garment to your specific measurements, including bust, waist, and hip dimensions.

If you receive a damage item/s we will gladly exchange the product for something else on our website that is of equal or greater value. Customer also has the option to return for store credit. Please let us know immediately of any damages to the product.

Customer has up to 7 days from the day they receive the item to return it. Items returned after 7 days will not be accepted. The customer must seek an exchange approval. If the customer did not receive an approval, the items will be returned back to the customer. 
If order is approved for return, the order must be in the original state it was received. Item must not have been worn, washed, or altered. Item must be returned with all tags, once removed, item is no longer exchangeable.

Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.


Given that each of our garments is individually handmade to order in Ghana, we are unable to exchange items if the wrong size is selected by the customer. However, we are more than happy to assist and respond quickly to any questions or concerns regarding sizing before you make your purchase. To ensure the best fit, please feel free to leave your bust, waist, and hip measurements in the note section during checkout.

In the event of an exchange, a nominal fee of $26 will be applied to cover the costs associated with reshipping and reprocessing. This fee will be deducted from the total amount paid, and the remaining balance will be issued via a gift card. This policy is in place due to our commitment to providing complimentary free shipping on your initial purchase. Unfortunately, exchanges are not eligible for free shipping.

Additionally, the reprocessing fee is necessary to uphold the exceptional quality and craftsmanship of our handmade garments. We appreciate your understanding and cooperation in maintaining the standard of excellence that we strive to deliver.

Our customer support team is readily available to assist you throughout the exchange process, ensuring a smooth and positive experience. We understand that circumstances may arise, and we are here to help make your exchange as convenient as possible.


Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return/exchange. 

For exchanges, please email


All purchases from the clearance section are final sale and cannot be returned.

Should you have any concerns or queries, please do not hesitate to contact us. We value your continued support and look forward to serving you with the utmost care and attention to detail.

Thank you for choosing our handmade garments; we appreciate the opportunity to enhance your wardrobe with our unique creations